Privacy Policy

Privacy Policy

 

Our company, Heabs Industries, cares about you, the consumer, and your privacy is very important to us.  Orders placed through our web site, fax, phone, or in person, are confidential between the customer and us.  To confirm your privacy to you, we are providing this notice explaining our privacy policies.

We need to collect your personal information to process an order.  We keep our own records of your personal information in order to process future orders by you. We may send you information or special mail or email notices from time to time.   We only give your information to financial organizations for credit processing, so that we may process your order. We do not use credit reports or agencies, and will not supply these agencies with any of your personal information. We will try hard to safeguard and protect your sensitive information. If you place an order for a gift, or for another party, we take the same steps to protect their privacy. This information will also be kept strictly confidential.    We do not collect information from those we know are minors.

Types of information we may collect and keep for our own records are, name, physical address, mailing address, email address, phone number, cell phone number, work telephone numbers. We may ask for your birthdate.  Credit card information is only to process orders; we do not keep credit card information on file.  For recurring orders, credit card information will be processed through our secure merchant, kept with confidence and safety.

Information received from customers for gifts or to other parties will only be used to ship orders, so does not provide their email address if you do not want us to contact the person that you are placing an order for.   We will make telephone calls only for the purposes of processing orders or checking on status of orders.   We like to make telephone inquiries to see how our customers are doing; but these telephone calls are not for selling purposes.  These phone calls will only be done by an employee of Heabs Industries and by no one else. We will not give any phone numbers, email address or addresses to any other party outside of the scope of our own company.  Your birthdate may be used to send you a gift on your birthday. At this time our company does not use email marketing software, so any promotion sent to you is individually done by one of our staff.  Though we hope our staff will not miss a birthday, we apologize if we never got a chance to congratulate you. As always, thank you for your interest in our company and products.

Although we do our best to protect your information, there can be illegal activities that arise, due to stolen data and information, beyond our control.  We believe this will never happen to our customers; however we cannot be liable for such act(s).   We always continue to safeguard our customer(s) information and if we ever find out about a Privacy breach, we will do our best to contact the proper authorities.    We always do our best to protect our customer(s) personal identity.

If at any time you no longer want to do business with our company and do not wish to receive any information or discounts from us, please email us back and ask us to no longer send you information, and we will delete your information from our database.

You, the consumer, can feel secure, that when you do business with Heabs Industries, the owner of The Amazing Howie Cloth, your information is private between us, and you will not have other marketers knocking at your door or calling you.  We believe everyone is entitled to privacy and we will respect and comply with this.  This is our goal!

Terms and Conditions of Use

Welcome to site of Heabs Industries, the owner of the products The Amazing Howie Cloth.  As you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use of the website and products on website.

The term “us” “we” and “our” refers to Heabs Industries, the owner of this website whose physical location is in the province of Ontario, located in Canada.  The term “you” or “consumer” or customer” and “buyer” refers to the user or viewer or the purchaser of a product from this website.

The terms of this website are as followed:

The content of the pages of this website are for the sole purpose of understanding the product we sell.  The content is meant for general information and is by no means meant to imply the ability to cure or heal an ailment or disease.  We will not represent this product as such.  The subjects and materials represented on this website by us can change without notice.  Neither us nor any third parties provide any warranty or guarantee as to the accuracy, relevance, implementation, or errors in information or web content.

The use of any such product or materials and information on this website or through third party websites is strictly and entirely at your own risk, which we shall not be liable for.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Any use or experimental use indirectly or directly from this product will be your sole responsibility.  We will not be responsible for reckless, irresponsible, careless, negligent acts from use of our product or website.  The buyer needs to use product responsibly, and with proper supervision when used for children or minors.   Consumers with medical conditions always use caution. Consumers should always check with their medical physician before use of a new product.

When our website contains links to other websites, we will not be responsible or liable for any or all content, materials, misrepresentations, policies, or activities and behaviours of other websites.  Use links at your own risk.

Our company, Heabs Industries, cares about you and your privacy. In today’s age we know that your privacy is very important to you, so it is very important to us.

Personal Information, during the checkout process, howiecloth.com uses a third-party payment gateway. We do not store any of your personal information on our website, servers, or in our office.

Email Communications, by providing us with your email address, either by signing up for our newsletter or placing an order you give us permission to contact you regarding your order and any promotions or communications that howiecloth.com deems valuable to you. Howiecloth.com will never sell, rent, share or otherwise disclose your email or other personal information to a third party.

This website sells products.  The product packaging may change in colour or dimensions; they are subject to change without notification. We are not responsible for typographical or pricing errors that may occur on this website and are under no obligation to honour any such errors.  Any purchase from our website is subject to change and availability.  We have the right to cancel an order, at our sole discretion and refund the purchase price.   Our no refund policy can be amended to a refund with a restocking fee, at our sole discretion and only on a case by case basis. Restocking fee is 30%, based on regular retail price plus S&H.  We will not be responsible for lost or stolen products; it is the responsibility of the buyer to obtain insurance for these purposes.

We will not be responsible for errors in coupons, or discount promotions, and we are under no obligation to honour purchases that have these errors.  We are not responsible for lost or stolen coupons or vouchers.  We will not honour expired vouchers.

We will not be responsible for any illegal act that directly or indirectly affects the buyer.

The content of our website is owned by Heabs Industries, subject to copyright, and international property laws, we ask that the content not be copied or used in any form or for any purpose without getting our prior consent.